Proactive support, security-first management, and predictable monthly IT – built for small and mid-sized teams.
Acumen serves as your full IT department: responsive support plus leadership that aligns technology to business goals. Broader than break/fix and deeper than a single in-house generalist, we deliver dependable guidance and execution across key technology areas—business apps, vendors, security, cloud services, and growth initiatives.
Acumen provides comprehensive IT services for small and mid-sized businesses in St. Louis, including managed IT services, computer support, cybersecurity, and IT projects. We support growing organizations that need reliable day-to-day IT help as well as long-term planning, security, and leadership.
Our team acts as your full IT department. For some clients, that means fully managed IT services with proactive monitoring, maintenance, and security. For others, it means responsive computer support and help desk services that keep employees productive and systems running smoothly. In both cases, we focus on reducing downtime, improving reliability, and aligning technology with business goals.
A complete IT department: support, standards, security and planning.
Reduce risk with practical controls and managed response.
Documented environments, consistent baselines, and a clear owner for every issue.
Practical controls baked into daily operations – not a separate add-on.
Quarterly reviews and roadmaps that connect IT to business priorities.
Switching IT providers (or getting serious about IT for the first time) shouldn’t feel risky. Our process is designed to create quick stability, clear ownership, and predictable support—without disrupting your team.
We start with a short conversation to understand your environment, pain points, users, locations, and priorities. If we’re a good fit, we’ll outline what success looks like and what information we need to move forward.
Next, we review the current state of your systems—accounts, devices, backups, security controls, and key vendors. You’ll receive a plain-English summary of what we found and a prioritized plan that focuses on reducing risk and improving reliability first.
We standardize the essentials so support becomes fast and consistent. That includes documenting your environment, setting up monitoring, aligning tools, and establishing clear support channels. We also tackle the top issues that cause downtime or recurring tickets.
After onboarding, we operate as your long-term IT partner: day-to-day support for users, proactive maintenance, and regular check-ins to review trends and priorities. As your business changes, we adjust the plan—so IT stays aligned with your goals.
Ready to get started?
Schedule a free consultation or call us and we’ll walk through next steps.
To empower businesses
to achieve their goals
by leveraging technology.
Act with Honesty & Integrity
Create Win-Win Outcomes
Treat Everyone with Respect
Be Passionate & Enthusiastic
Perform with Professionalism
Our team is passionate about
our clients’ success, the quality of our services, and a thoughtful and innovative
approach to technology.
We support St. Louis-area organizations throughout the region, including near Clayton, Chesterfield, Maryland Heights, Kirkwood, and Earth City. Our support engineers can travel across the St. Louis metro as needed.
We support professional services and engineering-focused organizations, including law firms, accounting/CPA firms, financial advisory firms, architecture firms, engineering consultants, construction management firms, and commercial contractors—as well as non-profits
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