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Acumen Managed Services


Acumen Managed Services

If you are only using IT Services
when something is broken,
then you are barely scratching the surface
of what Managed Services can accomplish.


Acumen Managed Services

Whitepapers 

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About Us

Our Mission

To empower businesses
to achieve their goals
by leveraging technology.

Our Core Values

Act with Honesty & Integrity
Create Win-Win Outcomes
Treat Everyone with Respect
Be Passionate & Enthusiastic
Perform with Professionalism

Our Passion

Our team is passionate about
our clients’ success, the quality of our services, and a thoughtful and innovative
approach to technology.

History

Rob Wagnon started Acumen Consulting as a software development company in 1994 in St Louis County, Missouri.  Deb Wagnon joined the firm in 2004.  Since then, they have led the company together.

Acumen grew, along with client needs, to include Managed IT Services, Cybersecurity Management, IT Project Services, CSX1 Hosting Services, and WordPress Website Design.

Key projects include advanced technical training for the Air Force, software development and membership tracking for a national zoo, on-going network support for medium-sized companies in the St. Louis region, and more exciting projects to come.

Read more about Rob, Deb, and all of our employees, in the Meet Our Team section below.

At-A-Glance

28 Years
of Experience

That's over 10,000 days
working with diverse businesses
to optimize their technology and security.

Building Better Businesses

We've learned a lot since we opened in 1994, and we use that knowledge of diverse companies and strategies to handle issues effectively and efficiently.

Wide Range
of Services

We provide Managed IT Services, Cybersecurity Management, IT Project Services, CSX1 Cloud Hosting Services, and Website Design.

Diverse Client Base

We respect that each client's needs and risk profiles are different. We offer Managed IT Support solutions that fit your unique needs and we operate as an extension of your team.

Leading-Edge Technology

We stand by the quality of our services and have a thoughtful, innovative approach to technology.

We Invest for You

Investing in leading-edge technology means that our clients can benefit from having the most up-to-date solutions at their disposal.

Highly-Trained Staff

We employ a world-class staff of experts who have a broad breadth of experience and expertise.
Our Staff go through an extensive hiring process and receive constant education in customer service, managed support, technical skills, and cross-training to provide effective outcomes.

The Acumen team is here to ensure your success.
Meet Our Team

Client testimonials

I've been dealing with this company for over 15 years. They have met and exceeded my expectations. HIGH END tech support, so when we get puzzled, we call in the pro's from Acumen.
Glen Robinson
The team at Acumen were great to work with and helped us get our network online quickly. We have used them for ongoing support and they are always responsive and thorough. Definitely recommend.
Scott Stevens
Acumen has consistently offered prompt, quality services for many years. Staff is committed to their customer.
Linda Tatum
In my 30+ years of dealing with IT companies, Acumen is by far the best I have ever dealt with. The staff is responsive and professional. They have never let us down. They are our IT company of choice for our 2 hotels.
Shawna Moore
We have been working with Acumen for several months now and I have been VERY impressed. They have gone above and beyond since the 1st day. I have been very pleased with their support and customer service. Would HIGHLY recommend this company to any other business looking for IT support.
Anonymous
We have been with Acumen for nearly 2 years now. They have a great team of professionals who are people friendly and try to satisfy our company's needs at every turn - whether it be an outage, a small request or the inevitable IT glitch. They are extremely reliable, responsive, and trustworthy.
Sandy Barnett
Acumen is indispensable to our business. They have been with us for many years. Their technical abilities are what is expected. But their concern for OUR business is unexpected. Highly recommend them.
Thom Schwetye
I have been working with Acumen Consulting for 12 years. The talent and detail they put towards projects is outstanding. They know what they are doing and I recommend them.
Mychele Renee
I have worked with Acumen with SQL, Microsoft clustering, SAN's, servers, networks, and planning/implementation, and I can say they were great. Technicians and owner are absolutely wonderful to work with. I believe we have worked together for almost a decade, so that should say something about the quality of work if nothing else!
Anthony Beakley
Acumen is the best insurance policy money can buy. Keep your company's computers safe, secured, and backed-up with Acumen.
John Scotsman

Meet Our Team

Rob Wagnon
Rob Wagnon
President & Owner
Deb Wagnon Vice President & Owner
Deb Wagnon
Vice President & Owner
Jeremy KennedySenior Systems Engineer
Jeremy Kennedy
Senior Systems Engineer
Mike SnappField Engineer
Mike Snapp
Field Engineer
Johnny PfiferHelp Desk Technician
Johnny Pfifer
Help Desk Technician
Jason Blake
Jason Blake
Help Desk Technician
Angela LorenzMarketing Specialist
Angela Lorenz
Marketing Specialist

We are listed in the following directory services:

DesignRush